When your school purchases a Reading Plus licence, you gain the support of our Customer Support Team, entering into a partnership with our team of dedicated professionals who are committed to ensuring you get the most out of the programme throughout your contract with us.
They’ll help you implement the programme in your school, provide tailored ongoing support, training, and pedagogic advice – and be on hand during school hours to answer any questions.
What did you do before being a member of our Customer Support Team?
Before working at Reading Solutions UK, I mainly worked in hospitality management and then moved into training across various sectors.
What attracted you to the education sector?
I have always been driven to enable others to succeed and realise their potential. What better sector to do this in than education?
How would you describe yourself in 3 words?
Confident. Empathetic. Driven.
Tell us more about your role as Customer Support Manager.
As part of the Customer Support Team, we support teachers with queries and administrative tasks. The most significant plus side of the role is supporting students with their reading journey and seeing the achievements made along the way.
What activities do you enjoy in your free time?
Being a mom comes first, and when I can squeeze it in, I like reading and mentally redecorating every room in my house.
What advice would you give to your younger self?
Just go for it! Believe you can do and be anything you dream of.
What was your favourite childhood book?
Anything by Enid Blyton. I used to power-read anything I could get my hands on, and I still do.
What piece of tech can you not live without and why?
I actually cannot think of one!
If you had a superpower, what would it be and why?
To look into the future and stop bad things from happening to good people.